ABOUT HUGO CARE
Support grounded in dignity, connection and practical care
Hugo Care provides practical NDIS supports that help participants feel safer, more confident and more connected in everyday life.
OUR MISSION
Under the same sky, we are all connected.
We believe every person has the right to live with dignity, safety, connection and the opportunity to pursue happiness in everyday life.
A meaningful opportunity
Through the NDIS, many people are given a meaningful opportunity to access support that can make daily life more manageable and more independent. Hugo Care exists to provide that support with professionalism, respect and genuine care.
Stronger together
Under the same sky, we are all connected. When people are supported well, families feel stronger, communities become more inclusive and society becomes healthier.
Impact beyond participants
Our services are designed for NDIS participants, but their impact reaches further — supporting confidence, participation and wellbeing across the wider community.
HOW WE WORK
Personal, practical and community-minded
We believe a healthy society makes room for every person to participate with dignity. Our role is to provide reliable support that helps participants use their NDIS plan in ways that strengthen daily life, family wellbeing and community connection.
Participant-centred
Support is shaped around the participant’s goals, preferences, routines and changing needs.
Practical support
Plans are translated into clear, realistic support for everyday life, community participation and greater independence.
Connected care
Families, support coordinators, health professionals and local teams are kept informed through clear communication.
NURSE-LED MANAGEMENT
Clinical oversight connected to everyday support
Hugo Care combines practical disability support with nurse-led oversight. This helps support teams respond to changing needs, communicate clearly and maintain safe and consistent support routines.
Experienced nursing leadership
Clear escalation and communication pathways
Support planning informed by daily and clinical needs
WHAT WE STAND FOR
Values that guide our work
WHERE WE WORK
Local teams across selected regions
Hugo Care provides services across selected regions of Queensland, Victoria and Tasmania, with teams focused on understanding local communities and participant needs.
Far North Queensland
Mackay
Rockhampton
Brisbane and North Lakes
Melbourne and Victoria
Tasmania
Let’s talk about the right support
Contact Hugo Care to discuss the participant’s goals, service needs, location and the next steps.