LEGAL
Terms and Conditions
The terms that apply when you use our website or engage our services. Last updated August 2026.
About these terms
These terms apply to your use of the Hugo Care website and to general enquiries and referrals made through it. Individual service agreements, developed with each participant before supports begin, govern the delivery of NDIS services and take precedence over these website terms.
Use of this website
You may use this website for lawful, personal purposes. You agree not to misuse the website, attempt to gain unauthorised access to our systems, or submit false or misleading information through our forms.
Information on this website
Content on this website is general information only and is not medical, legal or financial advice. While we keep information current and accurate, service availability, locations and offerings may change. Always speak with our team to confirm details relevant to your situation.
Intellectual property
All content on this website, including text, images, logos and branding, is owned by or licensed to Hugo Care. You may not reproduce or distribute it without our written permission, except as permitted under Australian copyright law.
Liability
To the extent permitted by law, Hugo Care is not liable for loss arising from your use of this website or reliance on its content. Nothing in these terms excludes rights you have under the Australian Consumer Law or the NDIS Code of Conduct.
Contact
Questions about these terms? Contact us at hugo@hugocare.com.au or call 0487 192 525.